Welcome to ICF Connect ("the App"), a mobile application developed and operated by ICF International ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains what information we collect, how we use it, when we share it, and what rights you have regarding your data. By using ICF Connect, you agree to the practices described in this policy.
If you do not agree with this policy, please do not use the App.
When you register an account or use the App, you may provide us with:
When you use ICF Connect, we automatically collect certain technical information, including:
We may receive information about you from third-party services integrated within the App, such as:
The App may request the following device permissions:
| Permission | Purpose |
|---|---|
| Camera / Camera Roll | Profile photo capture and document upload |
| Photo Library | Profile photo selection and media uploads |
| Microphone | Audio recording features |
| Storage | Downloading and saving files shared in the App |
| Notifications | Sending push notifications about events, jobs, and messages |
| Internet Access | Core App functionality and API communication |
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following limited circumstances:
We engage trusted third-party vendors who process data on our behalf to support the App's operation, including cloud hosting, analytics, and push notification services. These providers are contractually bound to use your data only as directed by us.
Certain information you provide (such as your profile name, photo, and messages) is visible to other users within the App as part of the App's social and community features.
We may disclose your information if required to do so by law, court order, or in response to a valid legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes (e.g., fraud prevention, dispute resolution).
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. These include:
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
ICF Connect is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate parental consent, we will take steps to delete that information promptly.
If you believe we may have inadvertently collected information about a child, please contact us at the address provided in Section 11.
Depending on your location, you may have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you. |
| Rectification | Request correction of inaccurate or incomplete data. |
| Erasure | Request deletion of your personal data ("right to be forgotten"). |
| Data Portability | Request your data in a structured, machine-readable format. |
| Restriction | Request that we restrict processing of your data in certain circumstances |
| Objection | Object to the processing of your data for certain purposes, including direct marketing. |
| Withdraw Consent | Where processing is based on consent, withdraw it at any time. |
To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days of receiving your request.
You may delete your account at any time through the App's profile settings. This will initiate the removal of your personal data in accordance with our retention policy.
The App may contain links to third-party websites, services, or content (e.g., YouTube videos, external job listings). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through the App.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
Continued use of the App after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ICF International 📧 Email: icfintl@icfonline.org 🌐 Website: https://connect.icfonline.org/